In the home services industry, how we treat our customers determines whether they refer us to their friend, family, and neighbors. Nothing makes us happier than to receive a phone call from a new customer who says they were referred by a previous customer. Unless it is a glowing letter like this:
In case it is difficult to read here is the text of the letter:
“To: Garage Door Doctor
June 26, 2014
To whom it may concern:
I would like to commend you on the quality of the service person (Josh) you sent out today.
He was efficient, knowledge[able] and very polite, a great plus for any business.
Sun Lake, AZ 85248”
Thanks, Bernie! We appreciate the kind words and look forward to serving you in the future!